Privacy Policy

Crontech (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, contact us, or use our services. It also describes your rights regarding your personal data. We are the data controller responsible for your personal data. Our contact details are set out in section 13 below.

We may collect and process the following categories of personal data: Identity and contact data: name, email address, phone number, job title, company name, and address when you contact us, subscribe to updates, or use our services. Technical and usage data: IP address, browser type and version, time zone, device information, pages visited and time spent, and other technology on the devices you use to access our website. We collect this via cookies and similar technologies (see section 5). Communication data: content of messages you send us (e.g. via contact forms or email) and records of correspondence. We do not routinely collect special categories of personal data (e.g. health, race, religion). If you provide such data, we will use it only as necessary for the purpose you provided it.

We use your personal data to: Provide and improve our services, including software development, consultancy, and support. Respond to your enquiries and communicate with you. Send you updates, marketing (where you have agreed), and administrative messages. Operate and improve our website, including analytics and security. Comply with legal obligations and protect our rights. We process your data only where we have a lawful basis (see section 4).

We process your personal data on the following bases: Contract: where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract. Legitimate interests: where necessary for our legitimate business interests (e.g. improving our services, website analytics, security), provided your interests and fundamental rights do not override those interests. Consent: where you have given clear consent (e.g. for marketing or non-essential cookies). You may withdraw consent at any time. Legal obligation: where we need to comply with a legal or regulatory obligation.

Our website uses cookies and similar technologies (e.g. local storage) to distinguish you from other users. This helps us provide a better experience and improve our site. Essential cookies: required for the operation of our website (e.g. security, load balancing). These cannot be disabled. Analytics and performance cookies: help us understand how visitors use our site (e.g. pages visited, errors). We may use third-party analytics providers for this. Functionality cookies: remember choices you make (e.g. language, preferences). You can set your browser to refuse or restrict cookies. Some features of our website may not function properly if you disable cookies. For more detail, see our Cookie Notice (if linked) or contact us.

We may share your personal data with: Service providers: who assist us in operating our website, communications, IT, and business operations (e.g. hosting, email, analytics), under strict data processing terms. Professional advisers: lawyers, auditors, insurers where necessary for our operations. Regulators and authorities: when required by law or to protect our rights. We do not sell your personal data. We require third parties to use your data only for the purposes we specify and in accordance with applicable law.

Your data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection. Where we do so, we ensure appropriate safeguards are in place (e.g. standard contractual clauses approved by regulators, or adequacy decisions). You may request details of these safeguards by contacting us.

We keep your personal data only for as long as necessary for the purposes set out in this policy, including to satisfy legal, accounting, or reporting requirements. Retention periods depend on the type of data and purpose (e.g. contact form data may be kept for a few years; technical logs for a shorter period). When data is no longer needed, we securely delete or anonymise it.

Depending on your location, you may have the following rights in relation to your personal data: Access: to receive a copy of your data. Rectification: to have inaccurate data corrected. Erasure: to have your data deleted in certain circumstances. Restriction: to limit how we use your data in certain circumstances. Portability: to receive your data in a structured, machine-readable format. Object: to object to processing based on legitimate interests or for direct marketing. Withdraw consent: where we rely on consent, you may withdraw it at any time. Complain: to lodge a complaint with a supervisory authority (e.g. in the UK, the ICO; in the EU, your local data protection authority). To exercise any of these rights, please contact us using the details in section 13. We will respond within the timeframe required by applicable law.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security but we take security seriously.

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. We will post the updated version on this page and, where appropriate, notify you by email or through our website. The “Last updated” date at the top will be revised. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or our use of your personal data, or wish to exercise your rights, please contact us: Crontech Email: privacy@crontechltd.com (or your preferred contact email) Website: Contact form at /contact We will respond to your request in accordance with applicable data protection law.